We will process your order as quickly as possible, usually within one business day of your order placement (excluding weekends). If we happen to have any problems, we will notify you by email (ex. If an item is not available for shipping). If such a problem arises, you will have the option to choose a replacement item or receive a refund on the order amount. When shipping to more than one address you will need to place separate orders.
There may be times when a package we ship is not deliverable. This may due to one of many reasons. Perhaps the person you are shipping to has moved, or the recipients address was entered incorrectly in the order form. When this occurs we can re-ship to the correct address or refund your money back to you minus the shipping fees. If you have us re-ship the package, your credit card will be debited for shipping fees to the new address. When we ship to an incorrect address because of our mistake we will always pay for the reshipping fees.
In the event the item that you ordered is not available, we will promptly cancel your order, send you an email notification, and refund your full order.
We have recently changed our shipping policy to a $3.00 flat rate. All orders will continue to ship via USPS only. No promotion code is required to obtain this rate. We only ship to addresses within the continental United States. If an item is desired for purchase outside of our shipping areas, please visit our eBay or Amazon stores to see if the item is eligible for international shipping.
Why do we say this? Because eBay and Amazon will automatically calculate any additional fees incurred with an international shipment and guarantee your item until delivery. This protects you as the customer as well as us.
We have been contacted by customers desiring faster shipping methods, because of this we have added the Priority Mail shipping option. If this option is chosen, the cost can be calculated on the shopping cart page.
Please note that this shipping method is only made available as an option for those who just have to have their item delivered quickly. This option guarantees 2 to 3 business day shipping within the continental United States. Deliveries can be made to Alaska and Hawaii, but will not be guaranteed for 2 business days. The normal delivery times for these areas using Priority Mail is 3 business days.
GREETING CARD POLICY
A) All cards ship via first class mail. Order tracking is not available for Greeting Card shipments.
B) We are not responsible for incorrect addresses so please ensure that you enter the correct information.
C) We will send card to exact name and address that you enter.
D) There are no exchanges or returns available for Greeting Card orders.